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FAQ
Frequently Asked Questions
What is WooflyBox?
WooflyBox is a premium subscription service that delivers handpicked pet products, including treats, toys, and accessories, straight to your door every month.
What types of products are included in each box?
Each WooflyBox contains a curated selection of high-quality treats, engaging toys, grooming essentials, and other surprises tailored to your pet’s needs.
Can I customize my WooflyBox?
Yes! You can personalize your WooflyBox based on your pet’s size, breed, and dietary preferences to ensure they receive products best suited for them.
How often will I receive my WooflyBox?
WooflyBox is delivered on a monthly basis, ensuring your furry friend always has something new and exciting to enjoy.
Can I cancel my WooflyBox subscription at any time?
Absolutely! You can cancel your subscription anytime through your account settings without any hassle.
What is the cost of a WooflyBox subscription?
Subscription prices vary based on the plan you choose. Visit our pricing page for details on different packages and discounts.
How do I update my subscription preferences?
You can easily update your preferences, such as delivery frequency, product selections, or payment details, through your WooflyBox account dashboard.
What is your return policy
While we do not accept returns on opened products, if you receive a damaged or defective item, please contact our support team for a replacement or refund.
How often will I receive my WooflyBox?
WooflyBox is shipped monthly, ensuring your pet enjoys new and exciting products every month.
How do I contact WooflyBox customer support?
You can reach our customer support team via email, live chat on our website, or by calling our dedicated helpline for assistance.